Patients Reviews

Always wonderful experience in this office. Everyone from Dr. Giles to front desk staff genuinely concerned, caring, professional, empathetic, and helpful.

Tori Y. | Mar 05, 2023

I feel as though Dr. Giles is VERY invested in treating my depression and won’t leave any stone unturned. I am very grateful and I feel like I am cared for, supported and that she will do whatever she can.

Catherine L. | Mar 04, 2023

Dr. Giles is an incredibly caring physician who changes the lives of her patients.

Lucy H. | Jan 29, 2023

After years of being just a patient, Dr. Giles and her team treated me as a person. When I showed up on her doorstep, lost, struck with grief, I couldn’t even find words but somehow her partner, Jim Benjamin, found ways to communicate with me that helped me through the anxieties of knowing I deserved better than just a script and a copay as I walked out the door like so many practices. Just three months at Breakthru helped me progress quicker than years and the difference is they listen, follow through and care for your personal well being and growth.

Alyssa G. | Jan 26, 2023

So thankful to have found Dr Giles and her team. I feel completely comfortable in their care. Dr. Giles truly cares about her patients and spend the time necessary to determine the best treatment for each individual case. She is thorough in explaining treatments and goes above and beyond any other doctor I have experienced in Psychiatric treatment. She is truly an exceptional doctor in her field.

Amy T. | Dec 14, 2022

Very personalized and easy to discuss with, staff was super attentive and helpful

Megan M. | Dec 12, 2022

I have never met a clinician like Dr. Giles before. From the first phone call, I knew she and the team there were dedicated to making a difference. I have been to therapists and psychiatrists for years will no success, any sense of relief was unfathomable to me. But now, I see a future. Dr. Giles saved my life.

Jude P. | Dec 06, 2022

I am very thankful for having found Dr. Giles and Breakthru. She is exceptional at quickly learning your style/needs that allows you feel supported and understood. I have a very high standard of connection needed and she delivered.

Jen B. | Oct 24, 2022
"Dr. Giles treated me for depression, anxiety, and ADHD for 3 years, and I could not recommend her more. She was knowledgeable with current evidence based treatments, while also providing humanistic care, where I could appreciate that she cared about what was going on in my life. She was consistently willing to work together as a team to address my health concerns. I am especially thankful that she encouraged me to have a philosophy to be kind and patient with myself, a practice I would think is not always standard of care when you look for a psychiatrist."
- RL
"I have been a patient of Dr. Karen Giles since she was a member of the Emory support psychiatric services at the Winship Cancer Center. Dr. Giles combines many attributes which make her an exceptional physician. She is well-trained in both clinical and research areas. Combined with that background, she is compassionate, kind, conscientious, non-judgmental, and a patient advocate.    Dr. Giles searches for resources that will augment the medical treatments she prescribes. My experience has been that she actively solicits input from her patients, so that there is mutual understanding of the movement toward recovery. I highly recommend Dr. Karen Giles."
- S.H.W.
"I met Dr. Giles when I was at a very low point in my life. She was approachable and open-minded, and it was clear that she was genuinely invested in helping me get to a better mental place. Today I am the happiest and most productive I have ever been, and I credit much of that to the work Dr. Giles and I did together."
- Liz M.
“I am so happy to be able to continue receiving care from Dr. Giles in her new practice. I have been her patient through the Emory Women's Mental Health program over the last year. She is a great listener and has such a kind and caring manner. As an Emory employee, I am thrilled that Dr. Giles will still be part of the Emory Healthcare network.”
- M.R.